The HelpLine is a valuable members only resource offering information and guidance with concerns or questions regarding innkeeping law, wage and hour issues, regulatory issues, labor laws, marketing tips, tax liabilities and other related questions.
Member Services HelpLine
A Message from the Board President
Welcome to CLIA! The California Lodging Industry Association is the foremost state association of individually owned lodging properties in the country.
Celebrating CLIA
A dynamic, growing organization committed to serving California’s lodging owners and their management teams. Based in Sacramento, the State Capitol, CLIA is the recognized lodging advocacy leader. Focused exclusively on California, CLIA works in concert with other leading hospitality and business groups to support and protect California’s $95 billion tourism industry, through responsible advocacy. In addition, CLIA continually provides education and training to improve profitability and performance. CLIA is an organization you can count on to get answers, and a productive place to network.
CLIA – Serving Lodging Owners and Their Management Teams
“The mission of the California Lodging Industry Association is to promote, protect and advance the interests of lodging owners and their management teams statewide, and to provide a network of resources to support member efficiency, profitability and professionalism.”
CLIA Expo 2017
California Lodging Expo & Conference
Hilton Concord
November 6, 2017
California’s Most Popular Hotel Trade Show
Free to Attendees
Exhibitors and Attendees visit conta.cc/2eVLjvI for registration and information.
Thank you to our sponsors!
Snagajob Offers Discounts and Employee Recruitment Services to CLIA Members
Special benefits offered to CLIA Lodging Members
- Access to Snagajob’s network of 80 million registered hourly job seekers
- Discounted pricing on all Snagajob’s recruiting solutions: the job postings, applicant tracking system, on-boarding and mass staffing for new hotels or re-opening
- Dedicated enrollment page at connect.snagajob.com/clia
- Dedicated hospitality account manager
- Quarterly check-in calls/webinars about overall performance, recruiting tricks and new product features
Snagajob, America’s #1 hourly marketplace, supporting more than 80 million registered job seekers and 300,000 employer locations across the nation, is offering our lodging members unique pricing and services. Mobile sourcing, hiring, training, scheduling, and performance management tools drive results for single-location operators and multiple locations so you can hire workers-in minutes.
Email Autumn Grigg at autumn.grigg@snagajob.com or visit connect.snagajob.com/clia today for your hiring solutions.
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JCPENNEY and WELSPUN Partner to bring you the Best Quality at the Best Pricing!
- JCPENNEY is offering FREE SHIPPING on Bulk Textiles!
- WELSPUN is the 2nd Largest Hospitality Textile manufacturer in the World!
- Towels from: Economy 10.5lb to Luxury 17lb Towels!
- Sheets from: 200TC, 220TC w stripes, 250TC and 300TC!
- Simply call the 800# on the attached order form to place your order!
- Samples are available by calling 800-262-2755
And don’t forget your National Discount Card that saves on Day to Day Guest Room Supplies! As a CLIA Member, you can use this card for Home and Work and share this with Family and Employees!
- 60% off regular retail priced items!
- 30% off already on sale items and Clearance!
- Some Product restrictions apply see card for details
Shop In store or on JCPenney.com
CLIA Dollars for Scholars
Donate to CLIA Dollars for Scholars Fundraiser for Hospitality Students
When you donate cash, hotel stays or other items to CLIA Dollars for Scholars, the online scholarship fundraiser founded by CLIA, the California Lodging Industry Association, everybody wins:
- The worthy scholarship winners working so hard to reach their career goals
- The lodging industry in need of qualified staff
- Your business when it is viewed by the 30,000+ viewers attracted by www.biddingforgood.com
You can donate now at www.biddingforgood.com/CLIADollars so that our auction inventory will be enticing when the auction opens on March 8, 2018.
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Inhospitable to Human Trafficking: Training Workshop
DATE AND TIME
Monday April 30, 2018
6:00-8:30 p.m.
LOCATION
Courtyard by Marriott
700 W. Huntington Drive
Monrovia, CA 91016
By BEST: Businesses Ending Slavery and Trafficking
This workshop will empower you to make a difference in the lives of those who are exploited by
equipping you with best practices to identify and report suspected trafficking incidents, prevent
trafficking, and increase hotel safety. You will learn how to protect your hotel from legal risks,
security risks, and reputational risks. You will also learn how to use BEST’s online training program
to train all staff at your properties and discover ways to build upon your existing human trafficking
training tools.
All attendees will receive a certification of completion by BEST at the end of the workshop.
SPACE IS LIMITED YOU MUST PRE-REGISTER TO ATTEND
COST: $20 Per Person – Includes Light Refreshments
Register Now
Contact:
Bobbie Singh-Allen
bsinghallen@clia.org
916 925.2915
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HM Bookstore Offers 50% Discount to CLIA MembersHM Bookstore Offers 50% Discount to CLIA Members
At HMBookstore you will find an online library of Hospitality eBook courses
spanning entry-level to management positions.
What are HM Bookstore customers saying?
“Our TripAdvisor scores continue to improved due to the employee service training” – Nick Thompson General Manager – Best Western Biltmore Phoenix
“HMBookstore training certification of achievement is an absolute motivator” – Steve Belmonte CEO Vimana Franchise Systems, LLC
“We are seeing lowered attrition rates and improved online guest reviews.” – Lorna Knoll Regional General Manager – MasterBUILT Hotels Ltd.
Contact Chris Middleton @ cmiddleton@clia.org to learn more
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CA Lodging Expo & Conference
California Lodging Expo® and Conference
December 3, 2018
Crowne Plaza – Los Angeles – Commerce Casino
“Myths and Mayhem: Reinventing Service in a New Hospitality Climate”Glenn Haussman, No Vacancy News & Podcast |
The premier Lodging Expo in California, FREE to attendees, is now open for registration.
What can attendees expect?
- Great education sessions
- Fascinating speakers
- Drawings for prizes and cash
- Industry Luncheon
- Wine Tasting
- Networking, Networking, Networking
Registration/Information
Lodging Expo Sponsorship – Exhbitor Information
Lodging Expo Attendee Information
Contact
Chris Middleton
cmiddleton@clia.org
925.478.0929
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OpenKey BLE UPGRADE Module
Introducing the OpenKey BLE UPGRADE Module in 2019
Upgrade ANY lock to mobile key capable for $49
Maintains current keycard function including magstripe
Lifetime Warranty
CLIA Members Get A 20% Discount On Monthly Fees!
Improve:
Guest social reviews
Repeat visitation
Occupancy and ADR
Contact: Jacob Liggett at 469-623-7928 or jliggett@openkey.com
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Leavitt Pacific Insurance Brokers
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California is Global Ready
Global Ready is a series of cultural, sales and service trainings that highlights best practices for welcoming international visitors from California’s top international markets. Participants receive tools to attract, engage and keep these valuable travelers.
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IMN’s 2nd Annual New Hotel Construction & Development (West) Conference
Fairmont Miramar Hotel & Bungalows
Santa Monica, CA
October 28-29, 2019
Hotel Owners/Developers, PE Funds, Brands & Management Groups, Lenders, Design/Construction Professionals, and other Senior Level Hotel Executives will enjoy 1.5 days of fresh topical content and networking opportunities. The only conference totally dedicated to hotel construction with 300 owners, operators and service providers projected to attend with 16 panels featuring senior professionals taking a deep dive into the latest issues, challenges and opportunities. This is a must-attend event for the hotel industry!
Use the code “CLIA20” for 20% off your registration!
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2019 California Lodging Expo® and Conference
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U.S. Hotel Industry Performance: That was then, This is now, What about tomorrow?
If you did not have the good fortune to see Vail Ross’ presentation at Lodging Expo on October 21, we have good news. Vail has generously offered to share the presentation with our CLIA friends! Click here for the presentation. |
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Interview at 2019 CLIA Expo
Craig Sullivan of 3×10 interviews David Bowman and Bobbie Singh-Allen at the 2019 California Lodging Expo® and Conference.
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CLIA Scholarship Fundraiser Online Auction
Bidding opens March 5, 2020 and closes March 29, 2020
Help deserving hospitality students fulfill their dreams to become hospitality
professionals and give your business valuable exposure while supporting this worthy cause!
www.biddingforgood.com/CLIAdollars
Visit the site to:
- Donate auction items including hotel room nights
- Be a sponsor
- Contribute cash
- Bid on items and solicit other bidders
- Endow a scholarship in your name or that of your company or a loved one
Contact: Chris Middleton at cmiddleton@clia.org or 925.478.0929
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Coronavirus Information
Ask An Expert:
Hotel Owners and Operators, we know these are challenging times. We are here to help you navigate through this landscape. Please e-mail our COVID-19 Industry Experts to help answer some of your questions.
Pravin Pranav: Payroll & HR (pravin@abacushcm.com)
John Manderfeld: Hotel Operations & Investment (jmanderfeld@hotelpros.biz)
Pat Mitchell: COVID-19 Preparedness, General HR, Sales & Marketing Advice (pmitchell@hotelpros.biz)
David Bowman: Lending & Brokerage (dbowmn@amberhc.com)
The Governor’s Office and GO-Biz have compiled guidance from California Agencies and Departments for use by California employers and employees as it relates to Coronavirus (COVID-19). Many of your concerns can be found here:
Visit California has been an invaluable source of information for the travel and tourism industry. To stay up to date, visit:
Centers for Disease Control & Prevention (CDC) for latest information on the Coronavirus, visit:
Centers for Disease Control & Prevention
Comprehensive FAQs For Employers On The COVID-19 Coronavirus by Fisher Phillips can be found here:
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California Coronavirus COVID-19 Response
California is issuing daily coronavirus updates. COVID-19 is a new illness that can affect your lungs and airways. Check this website for the latest updates and resources.
https://covid19.ca.gov/
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